Smile Road is the corridor that runs between the Gourmet World on the third floor of the New Chitose Airport Domestic Terminal with the International Terminal.

Along this long corridor, several facilities offer a wide range of entertainment for all age groups, such as Doraemon Wakuwaku Sky Park and Hello Kitty Happy Flight. Royce’ Chocolate World is very popular with children and tourists and a place we recommend you visit.

Shortly after entering Smile Road after leaving the New Chitose Domestic Terminal, you will be in the Sweets Zone.

In addition to a Starbucks there is a Castella cake shop and ice cream shop, and beyond them, Royce’ Chocolate World. (The shop and museum are open from 8:00 AM to 8:00 PM, the factory is open from 8:30 AM to 5:30 PM, and the bakery is open from 9:00 AM to 8:00 PM. Admission is free.)

Here you can find a selection of original products as well as a museum showing the history of chocolate. You can also observe chocolate being made in the factory on the other side of a glass partition. The bakery serves freshly baked products.

Adults and children alike will be transfixed watching the process in which chocolate is made into its various forms. In the bakery, renovated in 2018, the nama chocolate croissant (270 yen) is very popular.

Other original products are also displayed, such as the cute Royce' Pop Chocolate (184 yen each) that are in the motif of animals and the Royce' Flower Chocolate in the motif of flowers found in Hokkaido (465 yen for a box of 12).

Here are a few more enjoyable facilities you should visit in the New Chitose Airport.

The Air Museum (admission free; open 10:00 AM - 6:00 PM) is next to the food court on the third floor of the New Chitose Domestic Terminal. Here you can experience first-hand what flying is all about through a real flight simulator.

There is also a corner for children where they can try on flight attendant and pilot uniforms for having their picture taken. There are also panels displaying the large tires, engines, and other parts of airplanes. There is also a display of model airplanes that give a historical perspective for aeronautical enthusiasts, be they children or adults.

New Chitose Airport Theater makes New Chitose the first airport in Japan to include a movie theater (general admission 1,700 yen; open 9:00 AM - midnight). It is located in the Oasis Park area on the 4th floor of the New Chitose Domestic Terminal.

Both the special reclining and the standard seats have armrests. This is a place where you can relax before your flight, enjoying popular family-themed movies.

There is also a hot spring bath located on the 4th floor of the New Chitose Domestic Terminal.

The New Chitose Airport Onsen (admission: 1,500 yen for adults; hours: 10:00 AM - 9:00 AM the following day; 1,500 yen late-night charge after 1:00 AM) makes New Chitose the only airport in Japan boasting a natural hot spring.

The set admission fee with a special discount (1,500 yen) includes the bathing fee and bathrobe, bath towel, face towel, and facility fee.

The baths contain sodium chloride mineral water which is noted for maintaining body temperature afterward. In addition to indoor and outdoor baths, there are three types of stone sauna (700 yen for adults) comprised of six varieties of rock as well as a regular sauna.

There is also a place to eat seasonal dishes and a tatami-mat rest area that can be used free of charge. Overnight accommodation is also possible, enabling you to spend a full day at the airport. There is also a game plaza, an internet corner, and a corner with reading materials, including manga – all designed to help you relax and rest after a long tiring flight.

The New Chitose Airport Terminal Building surpasses the conventional concept of an airport being nothing more than a transportation hub by providing a treasure trove of relaxation and pleasure, such as in the 360-degree panoramic view of Hokkaido’s majestic natural scenery, Snow Miku Skytown, and Hello Kitty Happy Flight. In these places, you can enjoy yourself all day eating, viewing, and playing.

Hours:
・New Chitose Domestic Terminal: 5:00 AM - 11:00 PM
・International Terminal: 5:00 AM - 8:00 PM
・Connection Area: 5:00 AM - 11:00 PM

* Information as of March 8, 2022.