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Lotte Duty Free Tokyo Ginza: Your Duty-Free Shopping Destination in the Heart of Tokyo
- Written by: Chehui Peh
If you’re planning a trip to Tokyo, shopping in Ginza is likely already on your radar. Known for its luxury boutiques and stylish streets, Ginza is also home to one of Tokyo’s most convenient and traveler-friendly shopping experiences: Lotte Duty Free Tokyo Ginza.
Opened in 2017 and renovated in 2024, this multi-floor shopping haven offers tax-free shopping in a central location, making it the perfect stop whether you’re wrapping up your Tokyo adventure or simply indulging in some retail therapy. Lotte Duty Free in Ginza allows you to try products with expert guidance, shop leisurely and avoid the rush before a flight, before picking up your duty-free purchases at the airport all in one simple fuss-free process. Plus, if you’re a local planning a trip abroad, you can enjoy duty-free prices by simply showing your flight ticket.
Let’s dive into what makes this duty-free shop a must-visit and how you can make the most of your visit.
Discover Lotte Duty Free Tokyo Ginza: Floor-by-Floor Highlights
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Special Offer for LIVE JAPAN Readers
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Lotte Duty Free Ginza offers an exclusive coupon for LIVE JAPAN readers, providing 5% off your purchases. This discount applies to a wide range of products, including luxury brands, cosmetics, and souvenirs, making your duty-free shopping experience even more rewarding.
To redeem this special offer, simply show the coupon above or from this link and enjoy additional savings during your shopping trip.
Whether you’re hunting for exclusive beauty products, rare whiskey, or limited-edition character goods, Lotte Duty Free Tokyo Ginza offers an unbeatable shopping experience right in the heart of Tokyo. Don’t miss out—add it to your Tokyo itinerary for a seamless and rewarding retail adventure!
8th Floor: K-Pop Culture Playground and Exclusive Finds
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The 8th floor is a vibrant mix of Korean pop culture, trendy streetwear, and exclusive character merchandise - a must-visit for fans and trendsetters alike.
K-Pop & K-Fashion: Explore trendy Korean streetwear brands like Musinsa and shop exclusive idol merchandise at Ktown4u Ginza. Past idol visits, like RIIZE, have turned this floor into a buzz-worthy hotspot.
Character Goods Galore: From beloved Korean mascots (like Mizuk Tiger and Zanmang Loopy) to timeless Japanese favorites like Rilakkuma, Pokémon, and Crayon Shin-chan, this floor is packed with adorable collectibles.
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Select Fashion & Souvenirs: Browse a carefully curated lineup of fashion, watches, and lifestyle items from brands like Moncler, Maison Margiela, and G-SHOCK. You’ll also find traditional sake cups, perfect for pairing with spirits from the 9th floor.
Limited-Time Pop-Up Shops: Keep an eye out for exclusive pop-ups you won’t find elsewhere, like the trendy Egg is Coming merchandise booth which made an appearance at our time of visit.
Whether you’re hunting for the latest K-pop merch, trendy street fashion, or charming character goods, the 8th floor is a lively hub of culture and style.
9th Floor: Beauty, Luxury, and Fine Spirits Paradise
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The 9th floor is a treasure trove for beauty enthusiasts, lovers of fine spirits and whisky aficionados.
Cosmetics and Beauty Devices: From globally renowned skincare brands like SK-II, La Mer, Decorté, and Guerlain with personalized consultation services to innovative beauty devices from ReFa, Dyson, and YĀMAN, there are options for everyone on your list. You can even test products with guidance on-site.
For those interested in getting a beauty device, don’t forget to check out the Blue Green Mask from YĀMAN (100,000 yen), a wearable green LED mask built for the wearer to achieve skin radiance. There’s also Milla Diva (360,000 yen), a portable yet medical-grade device where you can do everything from scalp care to facial massages.
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Alcohol: For whisky lovers, this floor boasts an impressive House of Suntory section featuring premium bottles of Yamazaki and Hibiki. Due to their rarity, however, certain selections are available only via exclusive lottery events.
Also, don’t miss popular Japanese sake brand Dassai’s Corner, where you’ll find not only fine sake but also skincare products like Dassai moisturizers (7,500 yen) and face masks (3,000 yen for 5 sheets).
A dedicated section is also available for smokers, with different brands and special packs available for purchase.
Top 5 Items to Buy (Staff Recommendations)
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1. Clé de peau beauté Key Radiance Care Cream Set (56,100 yen)
This luxury skincare brand needs no introduction, and was introduced as the top seller for skincare. Shop for exclusive travel sets at 20% off department store prices here.
2. Estée Lauder Advanced Night Repair (35,600 yen)
This night cream is particularly loved by Japanese and Chinese shoppers, also available in exclusive travel sets.
3. Asahi Nikka Whisky Gold & Gold Kabuto, 750ml (15,000 yen)
Nikka’s whisky is given a cool bottle makeover here, featuring a unique design in the shape of a Kabuto, or a samurai helmet. This is a bottle that could make it as a key decor mainstay in your alcohol cabinet, or home.
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4. Character Goods
Large, huggable stuffed animals have been a consistent bestseller, according to floor staff. There is a wide variety to choose from, many of which are trending characters.
5. Musinsa K-Fashion Items
Shop for trendy and exclusive Korean streetwear styles here. Highly sought-after by K-fashion fans and fashionistas, staff recommends that you ask about current trending items when visiting the store to get the best out of your shopping experience.
How to Shop Duty-Free at Lotte Ginza
Shopping at Lotte Duty Free Ginza is designed to be smooth and stress-free for those wanting to do duty-free shopping. The 9th Floor is their duty-free floor, where all items are picked up at the airport Lotte Duty-Free counter, whilst 8th Floor purchases can be purchased tax-free with minimum spending.
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- Eligibility
- Only customers departing from Haneda or Narita Airport within 30 days from the date of purchase can use this service.
- Required Documents
- Bring your passport and flight e-ticket.
- Shopping Process
- After selecting your items, pay at each shop and receive an “Exchange Ticket".
- Minimum Purchase Requirement
- Spend a minimum of 5,500 yen in a single store purchase on the same day to qualify for tax-free shopping.
- Eligible Items
- General items such as home appliances, cameras, clothing, bags, shoes, souvenirs, watches, and accessories are eligible for tax exemption.
- Required Documents
- Present your original passport at the time of purchase (copies are not accepted).
- Collection
- After completing the tax-free procedure, you can take your items with you immediately.
Additional information about Lotte Duty Free Shopping Ginza
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・Payment Methods: Lotte Duty Free Ginza accepts various payment methods, including major credit cards (VISA, MasterCard, JCB, UnionPay, Diners Club, American Express) and smartphone payments like Alipay.
・Loyalty Programs: You can earn loyalty points with your purchase through programs like JAL Miles, Cathay Pacific Asia Miles, and T-Point.
・Languages Spoken: Japanese, English, Korean, Chinese, Italian, Spanish (varies by staff on shift)
・Accepted Currencies: Japanese yen, Korean won, US dollars, Chinese yuan
・Website: Lotte Duty Free Tokyo Ginza
With over 10 years of experience as a writer and marketer, Chehui writes extensively about travel, lifestyle, and food. Traveling is a part of her lifestyle, and she travels every chance she gets with the goal to explore all corners of Japan, no matter how difficult it is to get to. Graduated with a Masters of Anthropology from Waseda University and worked as a freelance journalist at Shanghai Daily for over 4 years, before branching out to travel journalism and contributing to Travel + Leisure and other renowned platforms. She holds certifications in Japanese Tea Ceremony, and Wine.
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*Prices and options mentioned are subject to change.
*Unless stated otherwise, all prices include tax.
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