The train network in Tokyo centers around the JR Line, Tokyo Metro, and Toei Subway. So, how to use these trains?
How to Purchase Tickets
To purchase tickets, you can use the ticket-vending machines available at the station. Check the fare chart displayed above the machine for your destination and select the appropriate fare.
Most machines are equipped with touch-screens and provide vocal guides in English. In case you face any difficulty, feel free to ask the staff for help at the counter next to the ticket gates.
However, certain tickets such as reserved seats for Shinkansen bullet trains can only be purchased at the counter. Please note that most ticket machines do not accept credit cards.
How to Go Through the Ticket Gate
Once you have purchased your ticket, head towards the ticket gate that is connected to your platform. Simply insert your ticket into the machine, pass through the gate, and retrieve your ticket again on the other side.
It is important to keep the ticket with you as you will need it to exit the station. In case you encounter any issues with the ticket, an alarm will sound and the gates will close. If this happens, please take the ticket to the counter and hand it over to the staff.
IC Travel Cards (Suica, PASMO, etc.)
A prepaid card that can be used for trains, subways and buses nationwide. You can use it after paying a deposit and thus topping it up.
(*As of February 2024, new sales of Suica and PASMO no-name and name-registered cards have been temporarily suspended.)
How to Use the IC Travel Cards
When entering through the automatic ticket gate, you need to touch the IC card reader located on the top of the gate instead of inserting a ticket. If there isn't enough money on your IC card, you won't be allowed to pass through and will need to charge it at the automatic ticketing machine or visit the counter located next to the gates.
You can also receive a reimbursement for the credited amount on your IC card and withdraw the money on your card, but ensure you present a form of identification. Note that extra fees may apply.
How to Ride on Streetcars
The streetcar called Tokyo Sakura Tram (Toden Arakawa Line) is also operated in Tokyo. Instead of using a ticket to pay the fare, you pay with cash into a fare box when boarding. Prepare small denominations to prevent getting change back or simply use an IC card.
Also, the entrance and exit of streetcars are separated: the front door with a staff member is the entrance and the back door is the exit. Press a button when approaching your stop to alert the staff. You will end up proceeding to the next stop if you forget to press, so do take note of that.
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*Prices and options mentioned are subject to change.
*Unless stated otherwise, all prices include tax.
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