20 Ryokan in Japan

■Regarding services involving customer interaction... To avoid close contact between customers and staff, we are implementing measures such as 'simplification of guidance' and 'reduction of contact frequency.' ■Reducing crowding... To avoid close contact between customers, we are taking measures such as 'refraining from certain events' and alleviating congestion in areas such as 'baths' and 'dining spaces' through time slots and capacity limits. ■Staff assistance with luggage... To prevent issues such as luggage damage or loss, we generally do not handle the transport of luggage.If you have a lot of luggage and need assistance, please speak to the front desk staff.Please note that we cannot take any responsibility for damage or loss if staff assist with the transportation of luggage. Thank you for your understanding. ■Regarding parking... To prevent issues such as vehicle damage or accidents, we generally ask that customers handle the movement of their vehicles themselves.Additionally, as the area in front of our entrance is a 'drop-off zone,' we kindly ask for your understanding that parking is not permitted there. ■Regarding pets... We do not allow pets at our facility.