Aizu-Higashiyama Onsen Shosuke no Yado Takinoyu

■For services that involve customer service...In order to avoid close contact between customers and staff, we have simplified our guidance and reduced the frequency of contact.


■Reducing crowding...In order to [avoid crowding among customers], we will refrain from holding some events, etc., and reduce crowding at bathhouses, dining halls, etc. by limiting time of day and number of people, etc. We are doing so.

■Luggage movement by staff: In order to prevent problems (damage to luggage, loss of luggage, etc.), the hotel does not, in principle, transport luggage, etc. If you have a lot of luggage and need assistance, please contact the front desk staff. Please note that we cannot be held responsible for any damage or loss caused by staff transporting items.

■About using the parking lot: In order to prevent trouble (damage to your car, accidents, etc.), we ask that you move your car yourself. We also appreciate your understanding that, as a general rule, you cannot park in front of our hotel's entrance as this is a drop-off area.

■Regarding pets...The hotel does not accept pets.