HOME Tokyo and Surroundings Tokyo Ueno Avoid Luggage Problems! Check Tokyo Metro's Open Coin Lockers!
Avoid Luggage Problems! Check Tokyo Metro's Open Coin Lockers!

Avoid Luggage Problems! Check Tokyo Metro's Open Coin Lockers!

Date published: 3 June 2019
Last updated: 19 August 2020

Ah yes, luggage. The biggest obstacle on anyone’s holiday. In a crowded city like Tokyo, the last thing you want to do is be burdened by your bags. In Japan, it’s common to use coin lockers in stations or towns to help lighten your trip, but it is also equally common to discover no lockers available despite making a long way down to it.

This time, we’ll be introducing a smart way of getting around this problem: the “Coin Locker Availability Checker”.

Specifically, we’ll be talking about the Metro Commerce Corporation’s online service, the “Locker Concierge”, which started operations on March 29, 2019.

By visiting their website (https://metro.akilocker.biz/index.html?lgId=tokyometro), you can check the availability of any of the lockers within the stations no matter how far you are.

Not to mention the service is completely free! It supports five different languages as well (English, Simplified Chinese, Traditional Chinese, Korean, and Japanese), so even foreigners can use it smoothly.

So which stations can I use the “Coin Concierge” for?

As of May 2019, the following stations can be checked through the website:
・Higashi-Ginza Station
Ikebukuro Station
・Meiji-Jingumae (Harajuku) Station
・Omotesando Station
・Otemachi Station
Roppongi Station
Shibuya Station
Shinjuku Station
Shinjuku-Sanchome Station
・Tameike-Sanno Station
・Toyosu Station
Ueno Station
・Yurakucho Station

How to use the “Locker Concierge”

1) In the main menu, choose which station you want to use the coin lockers for. You can switch between languages anytime on the upper-right corner of the page.

2) On the “Station Map” page, the locations of the coin lockers as well as their availability will be displayed. Furthermore, you can sort them based on the size of the lockers.

3) On the same page, touch the locker you want to book on the right side, and you’ll be shown more detailed information on the availability of the lockers.

This service will be useful to avoid troublesome situations like luggage not fitting in to the locker you found or bringing your suitcases around as you look for lockers.

Use this site for your travels in Tokyo to make the most out of your time here!

●Recommended OS and Browsers
- iPhone/iPad: iOS 12, Safari
- Android: Android 9, Default Browser
*Using browsers and systems other than the recommended above may result in unexpected results. We seek your understanding and cooperation.

*Please avoid using your smartphone to access this page while walking
*This service is not meant to book or reserve lockers. Locker statuses may change suddenly due to other commuters, so use this service as a more of a guideline.
*iPhone, iPod touch and the App Store are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

* For more details, please visit the website:

Related Articles on Using Coin Lockers in Japan

*This information is from the time of this article's publication.
*Prices and options mentioned are subject to change.
*Unless stated otherwise, all prices include tax.

Share this article.

Search for International flights

Recommended places for you

Recommended articles for first-time visitors to Tokyo