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Of 210 reviews in all languages, 3 are displayed.
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damianomiganiSan Francisco, CaliforniaNice property but frustrating booking and check in procedure
Hotel is beautiful and staff is very attentive, location and onsen are exceptional, good room amenities, good food also (although the private dining rooms feel stuffy as there are no...Visited July 2026 -
OwenD317Very nice, minor inprovements possible
We stayed two nights in room with private bath. Generally good, very nice room, very helpful staff , most had enough English if you don't speak Japanese. Food good quality but no choice, fixed menu...Visited February 2026 -
Caitlyn BMassachusettsA Truly Unforgettable Experience at KAI Hoshino Resorts, Hakone
This was hands down one of the most beautiful properties I’ve ever stayed in — not just in Japan, but anywhere. The room was immaculate and incredibly spacious (a rare luxury in Japan), and having...Visited April 2025
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