HOME Japan's Must-Have Travel Card: Suica Explained (Mobile Wallet, Physical Cards, Refunds)
Japan's Must-Have Travel Card: Suica Explained (Mobile Wallet, Physical Cards, Refunds)

Japan's Must-Have Travel Card: Suica Explained (Mobile Wallet, Physical Cards, Refunds)

Last updated: 4 February 2026

When traveling in Japan, having an IC card is essential. Think of it as Japan’s version of a contactless transit card like New York City’s OMNY system or London’s Oyster card. One card lets you ride trains, subways, and buses, and also works for cashless payments at convenience stores, vending machines, and even some restaurants.

One of the most widely used IC cards is Suica, issued by JR East. Its name sounds similar to the Japanese word for “watermelon,” which is why it is often nicknamed the “watermelon card.” Although sales of physical cards were temporarily suspended from 2023 to 2024 due to a chip shortage, availability has largely returned to normal as of 2026. At the same time, mobile Suica has become increasingly popular. This guide explains the different types of Suica, where and how to buy them, and how to use Suica on your smartphone for smooth tap-and-go travel.

(Main image: LIVE JAPAN)
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Table of Contents
  1. What Is Suica and Why Is It So Convenient?
  2. Physical Suica vs. Mobile Suica: Which Should You Use?
  3. Where Can You Buy Suica? (Latest Availability Update)
  4. How to Top Up (Recharge) Your Suica
  5. What’s the Difference Between Suica, PASMO, and ICOCA?
  6. How to Refund Your Suica and Get Your Deposit Back
  7. Six Reasons Suica Is a Must-Have for Traveling in Japan
  8. Frequently Asked Questions (FAQ)

What Is Suica and Why Is It So Convenient?

(Image source: LIVE JAPAN)
(Image source: LIVE JAPAN)

Suica is a prepaid IC card that works as both a transit pass and a digital wallet. Issued by JR East, it can be used far beyond Tokyo thanks to Japan’s nationwide IC card interoperability. This means you can tap in and out of trains, subways, and buses across much of the country, including Osaka, Kyoto, Hokkaido, and Fukuoka.

For transportation, Suica lets you pass through ticket gates with a simple tap, automatically calculating fares with no need to line up for tickets. It also functions as a cashless payment card at convenience stores like 7-Eleven, FamilyMart, and Lawson, as well as vending machines, coin lockers, and many chain restaurants. As of 2026, with many stations reducing staffed ticket counters, having an IC card like Suica can save travelers a significant amount of time during their trip.

Physical Suica vs. Mobile Suica: Which Should You Use?

This is the key change travelers need to understand in 2026. Today, there are two main ways to use Suica in Japan: carrying a physical IC card or using Mobile Suica directly on your smartphone. Each option works seamlessly for transportation and cashless payments, but the setup and convenience can differ depending on how you travel and what device you use.

1. Mobile Suica (Best for iPhone Users)

(Photo: PIXTA)
(Photo: PIXTA)

For travelers using an iPhone, Mobile Suica is the most convenient option and removes the need to line up at a ticket counter. It requires no deposit, can be topped up anytime with a credit card, and eliminates worries about losing a physical card.

Setup is quick and straightforward. Open the Wallet app on your iPhone, tap the plus icon in the top right, choose Transit Card, and search for Suica. Enter the amount you want to add and complete payment using an Apple Pay–linked Mastercard or JCB card. Some Visa cards may not be supported. Once finished, your phone functions as a Suica card.

For Android users, most devices purchased outside Japan do not support the FeliCa chip required for Mobile Suica. In that case, using a physical Suica card is recommended.

2. Physical Suica Card

A physical Suica card is ideal for Android users, families who need child cards, travelers who want a keepsake, or anyone worried about their phone battery running out. It’s dependable, easy to use, and available for travelers of all ages, which makes it a safe, no-fuss option.

The main drawbacks are a refundable 500 yen deposit and the need to top up in person, usually at station ticket machines or convenience stores. That said, for many visitors, the reliability and simplicity of a physical card outweigh the extra steps.

Where Can You Buy Suica? (Latest Availability Update)

(Photo: LIVE JAPAN)
(Photo: LIVE JAPAN)

As of 2026, physical Suica card availability has largely stabilized, and travelers can purchase them through several convenient channels. The most reliable option is major stations operated by JR East, including Narita Airport, Haneda Airport, Tokyo Station, Shinjuku Station, and Shibuya Station. Suica cards are sold at multifunction ticket machines as well as JR East Travel Service Centers.

When purchasing a card, you will pay a set amount such as 1,000 yen or 2,000 yen, which includes a refundable 500 yen deposit. For example, if you pay 2,000 yen, the card will come preloaded with 1,500 yen of usable balance plus the 500 yen deposit.

Another option is the Welcome Suica, a version designed specifically for short-term visitors. If you don’t want to pay a deposit and are only traveling in Japan for a limited time, this red-and-white card with a cherry blossom design is a convenient choice. It has no deposit, but it is valid for just 28 days and any remaining balance cannot be refunded.

Welcome Suica cards are mainly sold at dedicated ticket machines at Narita Airport Station and Haneda Airport Stations (Terminals 2 and 3). Note that the PASMO PASSPORT with the Hello Kitty design, which was sold in the past, was discontinued in August 2024. Travelers should now choose Welcome Suica instead.

How to Top Up (Recharge) Your Suica

(Photo: PIXTA)
(Photo: PIXTA)

There are three main ways to add balance to your Suica. The first is at station ticket machines. Insert your physical card into a machine labeled “Charge,” or place your phone on the reader tray, choose the amount, and pay with cash.

The second option, and often the easiest, is at convenience stores. At stores like 7-Eleven, FamilyMart, and Lawson, simply tell the cashier “Charge o kudasai,” select the amount on the register screen, pay in cash, and tap your card or phone on the reader.

The third option is using in-store ATMs at 7-Eleven. These ATMs support IC card top-ups and offer a Traditional Chinese interface, making them especially user-friendly for travelers.

What’s the Difference Between Suica, PASMO, and ICOCA?

This is a common question for first-time visitors. The short answer is that, for travelers, there is almost no practical difference between them. Suica is issued by JR East and is mainly associated with the Tokyo area, PASMO is issued by Tokyo’s private railways and subway operators, and ICOCA is issued by JR West and is most commonly used in Osaka and Kyoto.

Thanks to Japan’s nationwide IC card interoperability system, a Suica purchased in Tokyo can be used to ride subways in Osaka or buses in Fukuoka without any issues. The main limitation is that IC cards cannot be used for continuous long-distance travel across regions. For example, you cannot tap in with a Suica in Tokyo and ride all the way to Nagoya. For long-distance trips, be sure to buy the appropriate train ticket or Shinkansen ticket instead.

How to Refund Your Suica and Get Your Deposit Back

If you have a standard physical Suica card, not a Welcome Suica, you can request a refund before leaving Japan at a JR East ticket office, commonly known as the “Midori no Madoguchi,” at stations operated by JR East. The refund amount is calculated as your remaining balance minus a 220 yen handling fee, plus the 500 yen deposit.

Here’s a useful tip. If your remaining balance is less than 220 yen, the handling fee is treated as equal to the balance, meaning the balance becomes zero but the full 500 yen deposit is still refunded. For this reason, it’s smart to spend down your balance at a convenience store until it reaches zero, so you can receive the entire 500 yen deposit back.

For Mobile Suica, there is no physical deposit to reclaim. Refunds must be processed through the app and returned to your credit card, with a handling fee applied. Many travelers choose to keep Mobile Suica active instead, since it remains valid for up to 10 years and can be reused on a future trip to Japan.

Six Reasons Suica Is a Must-Have for Traveling in Japan

Why has Suica become such an essential item for traveling in Japan? Here are six key advantages that make getting around easier, faster, and far more convenient, helping you enjoy a smoother trip from start to finish.

Benefit #1: Valid for Up to 10 Years

(Photo: LIVE JAPAN)
(Photo: LIVE JAPAN)

Standard physical Suica cards, excluding Welcome Suica, come with an impressively long validity period of up to 10 years. As long as the card is used at least once within that period, whether for transportation, shopping, or topping up, the validity is automatically extended.

This means you can take your Suica home and reuse it on your next trip to Japan, or even the one after that. For frequent or repeat visitors, it’s a reliable long-term travel companion that keeps paying off.

(Photo: LIVE JAPAN)
(Photo: LIVE JAPAN)

Benefit #2: Skip the Ticket Lines Completely

(Photo: LIVE JAPAN)
(Photo: LIVE JAPAN)

Say goodbye to the hassle of lining up at ticket machines before every ride. With Suica, there’s no need to check fare charts or buy individual tickets. Simply tap your card or phone on the gate reader and you’re through in about 0.2 seconds.

This is especially valuable during rush hour or when traveling with large luggage. Being able to tap and go saves both time and energy, making your journey far smoother from the very first ride.

  • Nationwide IC Card Interoperability Mark
    Nationwide IC Card Interoperability Mark

Benefit #3: A Cashless Wallet for Everyday Purchases

(Photo: LIVE JAPAN)
(Photo: LIVE JAPAN)

Suica isn’t just for transportation. It also works as a convenient digital wallet. You can pay with Suica at major convenience stores like 7-Eleven, FamilyMart, and Lawson, as well as at station kiosks and vending machines across Japan.

This makes quick purchases like drinks or onigiri completely hassle-free. There’s no need to dig for coins or deal with pockets full of 1 yen and 5 yen pieces, which keeps your wallet lighter and your trip smoother.

(Photo: LIVE JAPAN)
(Photo: LIVE JAPAN)

Benefit #4: Easy Access to Station Lockers

(Photo: LIVE JAPAN)
(Photo: LIVE JAPAN)

Station coin lockers are a lifesaver for travelers, and many newer lockers now accept Suica for payment. This means you don’t need to hunt for 100 yen coins just to store your luggage.

Even better, lockers that support IC cards often use your Suica as a digital key. When it’s time to pick up your bags, simply tap your card again to unlock the door, with no keys or password slips to lose.

Benefit #5: Automatic Fare Calculation and Best Pricing

Japan’s rail network can be complex, especially when transferring between different railway operators. With Suica, there’s no need to worry about buying extra tickets or adjusting fares during transfers. The system automatically tracks your journey and calculates the correct fare for you.

In some sections of the rail network, using an IC card can even be slightly cheaper than paying with cash. It’s one more small advantage that adds up over the course of a trip.

Benefit #6: One-Tap Taxi and Bus Payments

In Tokyo and most major cities across Japan, taxis and buses widely support cashless payments. When you reach your destination, simply tell the driver you’d like to pay with Suica, then tap your card or phone on the reader or back-seat screen to complete the payment.

This removes the hassle of counting coins in a dimly lit car and helps avoid awkward moments caused by language barriers during cash payments. It’s a small feature that makes getting around Japan feel noticeably smoother.

Frequently Asked Questions (FAQ)

Q: Can Suica only be used in Tokyo?
A: No. Thanks to Japan’s nationwide IC card interoperability system, Suica can be used well beyond Tokyo. You can ride trains, subways, buses, and even monorails in areas such as Osaka, Kyoto, Hokkaido, and Okinawa. As a general rule, if you see the IC card logo on a gate or reader, Suica will work. One important limitation is long-distance travel. You cannot tap in with Suica and ride local trains continuously from Tokyo to cities like Nagoya. For cross-region trips, you’ll need to purchase regular train tickets.
Q: Does Suica have an expiration date?
A: Standard physical Suica cards only expire if they are not used for 10 consecutive years. Any use, including riding trains, shopping, or topping up, will automatically extend the validity. This makes it easy to keep your card and reuse it on a future trip. In contrast, Welcome Suica is valid for just 28 days from first use. Once it expires, any remaining balance is forfeited and cannot be refunded, so be sure to spend it before leaving Japan.
Q: Can I use Suica to ride the Shinkansen?
A: In most cases, no. Shinkansen fares consist of a base fare plus a limited express fee, and Suica balance alone cannot usually cover both. You’ll need to buy a Shinkansen ticket at a ticket machine or counter, or purchase a ticket in advance via the Smart EX website or app and link it to your Suica. If you’re unfamiliar with the system, buying a paper ticket at a ticket machine or staffed counter is the safest option.
Q: What happens if I lose my Suica card?
A: This depends on the type of card you have. If you’re using a registered Suica, often called My Suica, which has your name printed on it, you can report the loss at a JR station and apply for a replacement. The remaining balance can be transferred to a new card, though fees and a new deposit apply. However, if you lose an unregistered Suica or a Welcome Suica, it is treated like lost cash and cannot be reissued or refunded. Be sure to keep these cards safe.

Whether you choose a physical card or Mobile Suica, Suica is one of the best tools for exploring Japan. As cashless payments become even more widespread, its value for travelers continues to grow.

Get your Suica ready before you go, and enjoy a smoother, stress-free journey through Japan from the moment you arrive.

Written by:
LIVE JAPAN Editor
LIVE JAPAN Editor

The LIVE JAPAN editorial team is a multinational group made up of native editors who have lived in Japan for over five years and Japanese editors who love to travel. Together, we share the best of Japan, offering cultural insights, historical context, event updates, and travel-friendly deals, to support your journey every step of the way.

*This information is from the time of this article's publication.
*Prices and options mentioned are subject to change.
*Unless stated otherwise, all prices include tax.

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