Health & Safety Measures
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Measures
Disinfecting and cleaning all facilities and equipment
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Measures
Disinfected after each use
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Measures
Staff members use masks
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Measures
Staffed by employees with normal temperatures
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Measures
Staff hand wash, disinfect and gargle
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For the customer
Entry is refused to anyone who is feeling unwell
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Measures
Preparing disinfectant and antiseptic solution
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Measures
Fresh air is circulated regularly
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Measures
Socially distanced seats and tables
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For the customer
Except during having meals, please wear a mask at all times
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Measures
Using the coin tray when paying
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Measures
Partitions set for tables and counters
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- Multilingual Staff
- Chinese
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- Accepted Credit Cards
- Visa, MasterCard, Diners Club, American Express, JCB, UnionPay Card
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- Wi-Fi
- Available
Description
[Shops] (1) Basement floor: Hoppetown Obento Street ”Meat Road” - The 60-meter long street, approximately 1,000 kinds of bento and side dishes are sold all the year round. Enjoy the food freshly prepared at the in-store kitchen. (2) 1st floor: Hoppetown Japanese and Western confectionery - About 50 stores sell Japanese and Western confectioneries. The floor directly connected to the station is crowded with people looking for popular Tokyo souvenirs. Approximately 20 Japanese and Western confectionery stores are also located on the basement floor.(3) 8th, 9th and 10th floors: Hands - A wide variety of ”lifestyle tips” including everyday sundries as well as goods that are useful in emergencies. A great selection of products that only a specialty store can offer are introduced. (4) 11th floor: Ishii Sports - Specialty store with a wide selection of outdoor goods and gears; a variety of mountain climbing goods, great service offered by many staff members with specialized knowledge. (5) 7th floor: Luggage Tokyo - One of the best selection in Tokyo; a wide range of business bags, carry-on cases, backpacks, and many travel goods that are unique to Tokyo Station.
Location Information
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- Address
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1-9-1 Marunouchi, Chiyoda-ku, Tokyo, 100-6701
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- Nearest Station
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Tokyo Station
・ Tokaido Shinkansen Line
・ Hokkaido Shinkansen Line
・ Tohoku Shinkansen Line
・ Akita Shinkansen Line
・ Yamagata Shinkansen Line
・ Joetsu Shinkansen Line
・ Hokuriku Shinkansen Line
・ JR Tokaido Main Line
・ JR Yokosuka Line
・ JR Sobu Main Line
・ JR Sobu Main Line (Rapid)
・ JR Keihin-Tohoku Line
・ JR Yamanote Line
・ JR Chuo Main Line
・ JR Keiyo Line
・ JR Ueno Tokyo Line
・ Tokyo Metro Marunouchi Line
Yaesu North Exit
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- Phone Number
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03-3212-8011Available languagesonly in Japanese
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- Hours
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10:00am - 8:00pm
*Differ with each facility*Changes with the season
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- Closed
- None
*New Year's Day
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- Wi-Fi
- Available
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- Public Site
- Official Site
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- Multilingual Staff
- Chinese
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- Accepted Credit Cards
- Visa, MasterCard, Diners Club, American Express, JCB, UnionPay Card
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- Accepted Electronic Payments
- Alipay, Wechat Pay, Other Electronic Payments
Further Facilities & Services
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- Information Counter
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- Tax-Free Counter
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- Baggage Room
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- Baggage Delivery
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- Children Allowed
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- Non-smoking
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- Washroom: available
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- Nursing Room: available
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- Parking Lot: available
Floor Guide
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B1F
Food
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1F
Food/choice boutique/woman clothing/woman Wallets
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2F
Cosmetics/choice boutique
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3F
Ladies' shoes, handbag Accessories/ladies' wear
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4F
Ladies' wear, ladies' Undergarments
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5F
Ladies' wear
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6F
Ladies' wear
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7F
Men's clothes, men's clothing miscellaneous goods, high-quality writing implements/viaticals
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8F
Men's clothes/TOKYU HANDS
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9F
Living/Toys/children's clothes/TOKYU HANDS
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10F
Art/jewels and ornaments, Watch, glasses/Kimono/TOKYU HANDS
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11F
Exhibition space/GiftSalon/golf wear, article/outdoor/Tax Duty Exemption Counter
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12F
Restaurant
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13F
Restaurant XEX TOKYO
- Restaurant
- Café
- Men's Restroom
- Women's Restroom
- Accessible Restroom
- Nursing Room
- Diaper Changing Seat
- Rest Area
Recommended Spots in Area
- Visiting
- Eating
- Lodgings
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TOHO CINEMAS HIBIYA Annex(Screen12・13)GinzaMovie Theaters
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Zouk TokyoGinzaClubs
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Tokyo International ForumGinzaLandmarks
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Tourist Information Center, JNTOTokyo StationTourist Information Centers
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TIC TOKYOTokyo StationTourist Information Centers
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Head Spa Specialty Store CARINA GINZAGinzaBeauty