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Of 1,944 reviews in all languages, 3 are displayed.
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vaguetravellersSydney, AustraliaExcellent location and impeccable serviceIt was our first time in Tokyo for a while. We find staying near Tokyo Station is helpful and this time went to the Shangri La for the first time. It was excellent in all respects. Check in and...Visited November 2024
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Tim GMelbourne, AustraliaBrilliant location and faultless serviceMy wife and I have just enjoyed a most wonderful five day stay at the Shangri La. The first of many highlights is that two staff members met us as we stepped off our carriage from the Narita...Visited November 2024
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Lam NMaple Valley, WashingtonHidden Charges and Lackluster Service Mar Shangri-La Tokyo ExperienceOur October stay at the Shangri-La Tokyo revealed significant shortcomings that are unacceptable for a purported 5-star luxury hotel. The main entrance was frequently unstaffed, leaving guests to...Visited October 2024
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