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kade9Bangkok, ThailandAlmost pleasant but front desk ruined it on last day .We’d booked the Shangri-La Tokyo in advance ( 3 Imperial Garden View Deluxe ) and all was going well . I and my partner arrived on 28 Dec and we stayed until the morning of 1st Jan 2025 as we had to...Visited December 2024
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SIMBANSHESingapore, SingaporeExceptional Service and Sustainable Touches at Shangri-La TokyoWe stayed 4 nights at Shangri-La Tokyo and were impressed by the outstanding service, especially from the concierge team (Mr. Saito, Riko, Saaya, Ogata) and their responsive WhatsApp communication...Visited December 2024
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travelwynneLos Angeles, California10/10 Great staffPending reviewReviewed via mobile We had an amazing stay! We visited Japan in December 2024. We received impeccable customer service and the staff were particularly notable. Elena Markovitch, the...Visited December 2024
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