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Tim GMelbourne, AustraliaBrilliant location and faultless service
My wife and I have just enjoyed a most wonderful five day stay at the Shangri La. The first of many highlights is that two staff members met us as we stepped off our carriage from the Narita...Visited November 2024 -
Lam NMaple Valley, WashingtonHidden Charges and Lackluster Service Mar Shangri-La Tokyo Experience
Our October stay at the Shangri-La Tokyo revealed significant shortcomings that are unacceptable for a purported 5-star luxury hotel. The main entrance was frequently unstaffed, leaving guests to...Visited October 2024 -
OrchardsamNha Trang, VietnamImpeccable service
Spent a delightful four nights at the Shangri-La Tokyo and would definitely recommend a return visit. Rooms are spacious and well appointed but what is most noticeable is the helpfulness and...Visited October 2024
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