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KimandBobby DFive Star Service
We had the most wonderful stay at Hotel New Otani Tokyo! The concierge team—especially Ms. Sharmaine K., Ms. Marina H., Ms. Nao M., and Ms. Sayaha N.—were the ultimate class act, going above and...Visited September 2025 -
shawnmugamtAmazing experience, will be back! Clean rooms, friendly staff and amazing food! Love the vibes.
Amazing experience, will be back! Clean rooms, friendly staff and amazing food! Love the vibes. Quick check in and my luggage was delivered to me. Staff were always ready to assist at any part of the...Visited July 2025
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ro1655San Francisco, CaliforniaExcellent Service
Nice and modern hotel. There are more than a dozen restaurants inside the property where one doesn’t have to go out to look for a nice restaurant. Stores and few cafes are also present. We only...Visited June 2025
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