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SanuraxDon't. Save yourself the anxiety of misinformation.Never. Again. If you have the option, stay somewhere else. I will list the pros first then the cons. Pros: friendly staff, working elevators, clean hotel, nice amenities in the bathroom like hair...Visited September 2025
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KimandBobby DFive Star ServiceWe had the most wonderful stay at Hotel New Otani Tokyo! The concierge team—especially Ms. Sharmaine K., Ms. Marina H., Ms. Nao M., and Ms. Sayaha N.—were the ultimate class act, going above and...Visited September 2025
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shawnmugamtAmazing experience, will be back! Clean rooms, friendly staff and amazing food! Love the vibes.Amazing experience, will be back! Clean rooms, friendly staff and amazing food! Love the vibes. Quick check in and my luggage was delivered to me. Staff were always ready to assist at any part of the...Visited July 2025
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