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luisoliveira2022total customer focus
great experience in all aspects of my stay in Tokyo, staff extremely well trained and focused to deliver the best experience to the guest, very good services and will become my preferred choice in...Visited June 2022 -
kiranmaniSingapore, SingaporeExcellent staff, great property
The best hotel in Tokyo city - i will always stay here - work or personal. The staff is extremely courteous, the rooms are spacious (a huge plus in a city like tokyo), the locatoin is fantastic, and...Visited June 2022
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J KThe grand old dame is still fantastic
Good old Grand Hyatt, fantastic service. She's getting a bit worn around the edges but don't worry about it. The restaurants are great - particularly the dim sum at the Chinese. The location is...Visited June 2022
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