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gailie_gezPortsmouth, United KingdomGood location but generally disappointed.
The hotel was well located right next door to the station exit and on the edge of the lively area of Shinjuku. Perhaps we had been spoilt but we didn't like the area as much as we did Asakusa which...Visited October 2025 -
Camilla HGreat Location, Friendly staff but cleanliness needs improvement
Checked in recently. The room is small and dark, which is fine, but the cleanliness is disappointing. Stained carpet, dirty soap dispenser, marks on the bathroom walls, dusty surfaces, and the duvet...Visited September 2025 -
hoatienHidden fees
I paid for late cancellation for three rooms, but got overcharged by 3,000 yen per room adding taxes and charges not shown on Expedia. Turist tax should only be 100-200 per person. Messaging the...Visited August 2025
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