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Linda CJupiter, FloridaVery dissappointed in the food downstaris. Room was fabulous, Comfortable and clean. Club room food excellet. I would
I picked th new otani executive house zen as I use my american express platinum card as they uprade the room give you $100 for food , free breakfast and late checkout. Be aware thise hotels cost much...Visited October 2025 -
LuxeHikerPortland, OregonBest Luxury Hotel Experience
Fabulous staff, from the moment we entered the property. We were immediately swept to the Executive area for check in, our bags taken to our suite and we were given welcome champagne and invited to...Visited October 2025 -
steve BSacramento, CaliforniaBest service ever!
Oh my gosh, where to begin. Every single person we interacted with was so polite, so service oriented, and wanted to do anything they could to make us happy. Just the best experience. The lounge...Visited October 2025
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