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roadtripcPhoenix, ArizonaA very fine hotel
This was one of the finest hotels we have stayed in a long time. The staff was incredibly courteous, and the hotel is really well managed with attention to details. There are multiple restaurants on...Visited December 2025 -
kenichiu7I won't use it anymore
The rooms are well-maintained, clean, and comfortable. Thanks to renovations, the hotel doesn't feel dated. Rating as a luxury hotel, areas for improvement, and disappointments: I selected a...Visited December 2025 -
Linda CJupiter, FloridaVery dissappointed in the food downstaris. Room was fabulous, Comfortable and clean. Club room food excellet. I would
I picked th new otani executive house zen as I use my american express platinum card as they uprade the room give you $100 for food , free breakfast and late checkout. Be aware thise hotels cost much...Visited October 2025
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