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Ellina TBrisbane, AustraliaGreat facilities and atmosphere, but very poor check-In experience
I liked the hotel a lot. We stayed in the Club building and really enjoyed it. The atmosphere overall is lovely and relaxing. Spa Manna was excellent, and Beco restaurant was very nice as well. The...Visited February 2026 -
whenifnotnowHong Kong, ChinaConvenient and comfortable
The hotel is very modern and really well maintained. For the most part, I’d agree it’s a luxury hotel, but there are just a few things (that are super easy) to fix which fall short of expectations...Visited February 2026
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Poppy BThe place I will always return to
Fourth time in a row and Lotte Arai doesn't disappoint! We stayed in a magnificent suite at the club, which is the most indulgent place: two bathrooms, two queen beds with great mattresses, amazing...Visited January 2026
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