20 Lodgings in Aizu-wakamatsu

■Regarding the use of the parking lot... To prevent any issues, we kindly ask guests to move their vehicles themselves as a general rule.Additionally, the area in front of the entrance is designated as a 'drop-off zone,' and parking is generally not permitted.There are multiple parking lots located 100m to 300m from the facility, and staff will guide you to them. ■Caution when using the large bath or open-air bath... Guests with tattoos or body art are kindly requested to refrain from using the baths.Furthermore, please refrain from bringing mobile phones, cameras, or similar items into the bathing area.If these rules are not followed, we may refuse usage of the facility. ■Regarding dinner and breakfast times... Guests will be guided to their seats sequentially and as soon as preparations are complete after arriving at the dining venue.Please note that the timing of seating may vary slightly depending on the situation of guests arriving before or after you.Additionally, there may be a wait at the venue. ■Regarding taking items from the room... Except for consumables such as disposable amenities and towels, please refrain from taking items home.※Items such as books within the facility, colored yukata, obi sashes, geta sandals, shoe clips, provided amenities, and bath towels cannot be taken home.

■Regarding services involving customer interaction... To avoid close contact between customers and staff, we are implementing measures such as 'simplification of guidance' and 'reduction of contact frequency.' ■Reducing crowding... To avoid close contact between customers, we are taking measures such as 'refraining from certain events' and alleviating congestion in areas such as 'baths' and 'dining spaces' through time slots and capacity limits. ■Staff assistance with luggage... To prevent issues such as luggage damage or loss, we generally do not handle the transport of luggage.If you have a lot of luggage and need assistance, please speak to the front desk staff.Please note that we cannot take any responsibility for damage or loss if staff assist with the transportation of luggage. Thank you for your understanding. ■Regarding parking... To prevent issues such as vehicle damage or accidents, we generally ask that customers handle the movement of their vehicles themselves.Additionally, as the area in front of our entrance is a 'drop-off zone,' we kindly ask for your understanding that parking is not permitted there. ■Regarding pets... We do not allow pets at our facility.