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WilsonY158Smoking KillsWe stayed in Room 300, "Hotaruya," which was clearly designated as a non-smoking room. However, the bathroom had a strong residual smell of smoke, which even spread into the inner part of the room...Visited December 2024
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Voyage53819042770The experience.The old gentleman who is served in the bar or the old gentleman who is served at the dinner table are all professional and friendly. However on 15th night of Oct the young man who in the front of...Visited October 2024
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CardccmNew York City, New YorkUnprofessional and racistThis place is not meant for foreigners who cannot speak Japanese. Booked 2 rooms for a total of 4 people but one person ended up dropping out the last minute. Reservation was not modifiable and...Visited October 2024
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