20 Ryokan in Noboribetsu / Lake Toya

A Japanese inn with a Japanese garden more than half a hectare in size

Guests who want to eat breakfast or dinner at the property must make a reservation at least 2 day(s) in advance for an additional fee. There is a limited number of restaurants open for dinner around the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

A Group Policy applies to bookings for 5 or more rooms. Cancellation fee is 100% of the total reservation amount, for cancellations 20 days or less before check-in date. This hotel consists of a number of buildings on the premises. Guests who have trouble walking and elderly guests are requested to contact the hotel at the time of booking. Shuttle service from JR Sapporo Station is available upon request with a fee. To use the property's shuttle, please make a reservation by phone in advance. Contact details can be found on the booking confirmation. Please note that seats are available: - On a first-come, first-served basis. - For individuals and small groups of 9 people or less. Please note that adult rates are applied to children 3 years and older, and they are included in the guest count. Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

Adult rates are applicable to children 3 years and older. Please contact the property for more details. The full amount of the reservation must be paid at check-in. To use the hotel's shuttle, please make a reservation at least 3 days in advance. Contact details can be found on the booking confirmation. The shuttle leaves from Kamori Building, a 5-minute walk from Sapporo Station. To eat dinner at the property, a reservation must be made at least 3 days in advance. The "Oni Sauna" with the theme of Oni in Noboribetsu Onsen, the land of hot springs will be opened from 12:30 on Saturday, September 10, 2022.Please relax in an open space where you can enjoy both Noboribetsu Onsen and sauna. The hot springs on second floor are under renovation from June 19, 2023 to July 6, 2023. Renovation work is done from 10:00 to 15:00 daily. All guest rooms will be non-smoking from March 1, 2023 (Wednesday). Smoking is permitted in the smoking areas on the 1st and 3rd floors.Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. This property will not accommodate hen, stag or similar parties. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Please note, guests planning to arrive after 19:00 must inform the property directly in advance. Reservations for guests who do not arrive before 19:00 and do not inform the property in advance may be cancelled.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

If you are booking with an American Express credit card, you must provide a CVC code or your transaction will be declined and your booking may be canceled. Public bath opening hours: 14:00-21:00, 21:30-10:00 (next morning) Guests who wish to have meals at the property must book with a meal plan. Meals are not served otherwise in any circumstance. Rates differ according to the number of guests. Please indicate the correct number of guests staying and their age at the time of booking; children 7 years old and above must be booked as an adult. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability. Please request the property in advance in case children 6 years old and below require meals and/or futon bedding. Fees will apply. No service is provided unless requested in advance. Please note that futon mats are provided according to the number of guests on the booking confirmation. Please indicate the correct number of guests staying at the time of booking. When booking for 8 persons or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests arriving after 19:00 must inform the property in advance. Contact details can be found on the booking confirmation. Please note, guest rooms are located in 4 separate buildings based on room type. Guests booking multiple rooms who wish to stay in the same building are advised to select the same room type. Please contact the property directly for details. Please inform the property of your genders at the time of booking, in order to have proper amenities prepared. Guests using a car navigation system are advised to use the map code: 603287085 Please kindly indicate the number of children and their respective ages at the time of booking via the Special Request box. If the property is not informed, no meals will be served. Please also indicate if extra futon bedding is necessary. Please note that the maximum occupancy of the room includes all children 3 years of age and above, and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Guests must check in by 19:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

Free shuttle service is available from JR Sapporo Station upon request. Please make a reservation at the time of booking. Shuttle services from New Chitose Airport are available for an additional fee. Please note, reservation in advance is required. Please contact the property directly for details. Please note, shuttle services are subject to availability. Children 6 years and older will be charged an adult rate and included in the maximum occupancy of the room. For extra guests exceeding the room occupancy, they may not be accommodated if there is no availability and cancellation fees will apply. Guests with a meal-inclusive plan will be served a buffet-style dinner. Guests arriving after check-in hours are kindly requested to inform the property in advance.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 20:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Please note that different policies apply for children 6 years old and younger staying in existing beds. Additional fees are subject to change depending on the age of children. Please contact the property for more details.Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

To use the hotel's shuttle, please contact the hotel and make a reservation at time of booking. Please note it is subject to availability since the seats are limited. You must also call upon arrival at New Chitose Airport or JR Sapporo Train Station. Contact details can be found on the booking confirmation. Guests can buy duty-free items at the property's shops. For more details, please inquire at the shops. Guests with an in-room dinner-inclusive rate can make a special meal request for dietary restrictions or food allergies at time of booking. Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

Communal bath is open between 13:00-02:00 and 04:00-09:30. Please note that late check-out is available at an hourly additional charge.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

Public hot spring baths inside a cave are available from 13:00 until 23:00. Saunas at these spas are available until 22:00. The hotel's free shuttle service from JR Toya Station begins at 14:00. Guests who wish to take the shuttle must make a reservation in advance (subject to availability). Contact details can be found on the booking confirmation. When booking 5 rooms or more, different policies and additional supplements may apply.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 19:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. This property will not accommodate hen, stag or similar parties.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. To eat breakfast and/or dinner, please book the meal-included rate. Please note that the property does not have a shuttle or pick-up service. Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

Please note that all children from 2 to 6 years can stay using existing beds at an extra charge. Please see Children and extra beds policy. This hotel only accepts Visa, JCB, American Express and MasterCard to guarantee a booking. Union Pay cards can still be used to pay at the property. Guests with a dinner-inclusive plan must be at the property restaurant by 19:30 to eat dinner at the property. Guests who arrive at a later time may not be served dinner, and no refund will be given. Rates differ according to the number of guests. Please make sure to book with the correct number of guests.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Free shuttle service from JR Sapporo Train Station to the property is available upon request. To use the hotel's free shuttle, please make a reservation at least 7 days prior to the check-in date. Contact details can be found on the booking confirmation. Shuttle service from New Chitose Airport to the property is available upon request at an extra charge. Please note it is subject to availability since the seats are limited. Contact details can be found on the booking confirmation. Guests with children must indicate the number of children and their respective ages in the Special Requests box at the time of booking. Please note children 6 years and older will be charged an adult rate, and are included in the maximum occupancy of the room. For extra guests exceeding the room occupancy, they may not be accommodated if there is no availability, and cancellation fees will apply. Guest booking a meal inclusive plan will be served a buffet-style dinner at Seseragi. Restaurants can be changed at an additional fee, if the property is notified at least 3 days in advance. In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

A Group Policy applies to bookings for 5 or more rooms. Cancellation fee is 100% of the total reservation amount, for cancellations 20 days or less before check-in date. Please note that adult rates are applied to children 3 years and older, and they are included in the guest count.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

The property name will change from Sansui Hotel Kafu to Yutorelo Toyako as of 01 November, 2017. When booking for 10 or more guests, different policies and additional supplements may apply. Please contact the property directly for more details. Please note that child rates are applicable to children 5 years and younger and adult rates are applicable to children 6 years and older. Please contact the property for more details. Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

<Regarding the free shuttle service> To use the property's free shuttle service, please make a reservation in advance. The shuttle is available daily between JR Noboribetsu station and Nobribetsu bus station from 08:00 until 18:00. Be sure to inform the property of your pick- up time. *For reservations on the same day arrival, please call the property directly. For all other times, please use a taxi. Please note that taxis are available from 7:30 in the morning. For departures earlier than this time, guests must walk to the station for approximately 30 minutes. Additional fees apply for children ages 2 years and below who need an additional futon bedding and meals. Please contact the property directly for more information. Please note that there are no restaurants or supermarkets around the property. You must inform the property in advance what time you plan to check in. Please contact the property directly if you plan to check in after 17:30. Contact information can be found on the booking confirmation. The property has a curfew at 23:00. Guests cannot enter or leave the property after this time. Please be informed that guestrooms are located on the ground and 2nd floors, and upper storey rooms are not available.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. This property will not accommodate hen, stag or similar parties.

Dinner will not be served after 20:30, and no refund will be given. Please note that either a set meal or a buffet meal will be served for breakfast. Guests cannot choose which meal will be served. Please inform the property at the time of booking, if you're staying with children of 3 years or younger. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.