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Eunice NHong Kong, ChinaTerrible experience far below 5-star expectations – Poor hygiene, broken AC, and chaotic serviceI recently stayed in a Suite at Hoshino Resorts TOMAMU Tower, and the experience was deeply disappointing. For a high-end resort of this reputation and price point, the service, hygiene, and room...Visited September 2026
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MsiaklKLSpectacular winter ski view from hotel roomIt was one of the best hotel experience in Hokkaido. Spectacular view of the winter ski from the hotel room. Wish we could stay more days here. The buffet dinner at nininupuri was superb especially...Visited December 2025
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Hans WA Safety Nightmare for FamiliesThis was our second time staying at Hoshino Resorts Tomamu. Having previously stayed at Risonare, we decided to try the "Salmon Room" (family-themed room) at The Tower 2 this time. What should have...Visited March 2026
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