SATUDORA Tax-Free & Special Discount Coupons
（Tax-Free + Extra 5% OFF）

Please present this coupon before payment; discounts cannot be applied afterward. Some products are not eligible for discounts. Show your coupon and passport at checkout. Valid at SATUDORA tax-free stores in Hokkaido and Okinawa. Enjoy the great savings!

SATUDORA [Sapporo Drug Store] Frequently Asked Questions (FAQ)

Q1. How do I use the LIVE JAPAN coupon?

A. Simply present the coupon screen on your smartphone to the staff at the checkout.
   By scanning the barcode, you will receive up to 10% tax-free savings plus an additional discount of up to 5%.
   To ensure a seamless payment process, we recommend loading the page beforehand in an area with a stable connection or saving a screenshot.
   Bookmarking the coupon page is also highly recommended.

Q2. Can I combine the tax-free shopping with the coupon discount?

A. Yes, they can be used together. At SATUDORA [Sapporo Drug Store], you can receive the standard Japanese government tax exemption (up to 10% OFF)
   along with the exclusive LIVE JAPAN coupon discount simultaneously, making it the smartest way for international tourists to shop.

Q3. Besides medicines, are snacks, alcohol, and cosmetics also eligible for the coupon?

A. Yes. SATUDORA carries more than just pharmaceuticals; we offer a vast range of Hokkaido-exclusive snacks, the latest Japanese cosmetics, and daily necessities.
   Most of these items are eligible for both tax-free status and coupon discounts.    *Please note that some products, such as alcohol, tobacco, and specific counseling cosmetic brands, are excluded. Please check with our store staff for details.

Q4. Can I shop with a large suitcase or a stroller?

A. Absolutely. The best feature of our SATUDORA [Tanukikoji 5-Chome] branch is the exceptionally wide aisles, which are rare for urban drugstores.
   You can easily navigate while pulling a suitcase or pushing a stroller, allowing you to enjoy a stress-free shopping experience without worrying about other customers.

Q5. Is free Wi-Fi available in the store?

A. Yes, free Wi-Fi is available at our [Tanukikoji 5-Chome], [Tanukikoji Daio Building], and [Okinawa Kokusai Dori] locations.
   We provide a convenient environment where you can check reviews for trending products on social media or consult your family by sending photos while you shop.

Q6. Is it okay if I don't speak Japanese?

A. Don't worry! We have staff who speak English and Chinese at our major locations.
   They can help you communicate accurately regarding the effects and ingredients of medicines.

Q7. What payment methods are supported?

A. In addition to major credit cards like Visa, Mastercard, and JCB, we support various international payment options including Alipay+, WeChat Pay, UnionPay,
  JKO Pay, Apple Pay, Kakaopay, Naverpay, and Japanese transport IC cards.
  You can enjoy a smart checkout experience without worrying about carrying cash.

Q8. Are there any "Recommended Products" exclusive to SATUDORA?

A. We especially recommend our in-house private brands, the "Wellness Navi" series and the "Urukasu Hatomugi" series.
  These items, ranging from skincare using premium Hokkaido ingredients to evidence-based health foods, are popular as "sophisticated Hokkaido souvenirs" due to their high quality and affordable prices.

Q9. Are there locations outside of Sapporo where I can use the coupon?

A. Yes. You can use this coupon at SATUDORA [Sapporo Drug Store] locations in sightseeing spots like [Otaru], [Hakodate], and [Asahikawa], as well as ski resorts like [Niseko] and [Rusutsu],
  and even in the [Okinawa] area (Kokusai Dori branch, iiAS Okinawa Toyosaki branch, etc.).

*List of eligible stores:
https://en.shop.satudora.co.jp/all/?shop_service=%E5%85%8D%E7%A8%8E%E5%AF%BE%E5%BF%9C

Q10. What do I need for the tax-free procedure?

A. You will need your original passport. Photocopies or digital photos are not accepted, so please be sure to bring the original document.
  Our staff will quickly process the paperwork at our dedicated tax-free counters.

*We operate in strict compliance with the latest 2026 Japanese tax-free regulations.

Tax-Free + Extra 5% OFF