Hakone Onsen is known as one of the top hot spring destinations in the Kanto region, easily accessible from Tokyo. Not only does it offer hot springs, but it also boasts natural beauty, art museum tours, and gourmet experiences in shopping districts, making it a popular tourist spot.
Planning a trip is fun, but the detailed preparation can be quite a challenge amidst a busy life. That's when having a hotel with concierge service to attend to your requests during your stay can be very reassuring.
Here, we introduce hotels in Hakone that offer concierge services. Based on information from each facility's official website and Booking.com, we have carefully selected accommodations that exude luxury (4 stars and above) and have high overall ratings on Booking.com (8 points or higher).
Listen to local recommendations and enjoy special hospitality to make the most of your time in the hotel. We recommend booking your favorite accommodation before it's fully booked!
For the latest details on each property, check out our partner sites linked in this piece.
Fujiya Hotel
With our declaration that "Everyone is a Concierge at the Hotel," our staff strives to offer heartfelt hospitality.
- The atmosphere of the main building's rooms at Fujiya Hotel, where Japanese and Western styles blend, is captivating
- Enjoy the source of hot spring water in the bathrooms of all guest rooms
- About a 7-minute walk from Hakone Tozan Railway Miyanoshita station
Nestled in the historic area of Miyanoshita, Hakone, Fujiya Hotel boasts a classical ambiance with its main building, Western-style annex, Flower Palace, and the Forest Wing on the hillside, all registered as tangible cultural properties. Enjoy soaking in the onsen in rooms equipped with Miyanoshita natural hot spring baths. Indulge in the new spa, established with the 2020 renovation, and savor traditional French and Japanese cuisine at the on-site restaurants. Conveniently, a complimentary shuttle from Miyanoshita Station is available.
View Details- Address
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359 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0404View Map
- Nearest Station
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Miyanoshita Station (Hakone Tozan Railway) 8 minutes on foot
Hyatt Regency Hakone Resort & Spa
We offer a warm and cozy service that makes you feel like you're at home in "Hakone, My Home."
- Our concierge service and 24-hour duty manager ensure a comfortable journey.
- Every room features a sun terrace or balcony, allowing guests to immerse in the vastness of nature.
- There is a free shuttle bus from Gora Station and Odawara Station to the hotel.
Nestled in Gora, Hyatt Regency Hakone Resort & Spa offers spacious rooms with marble bathrooms and balconies. Guests can unwind in the hot spring bath and the area's largest spa. Enjoy complimentary shuttle service from JR Odawara Station, with Lake Ashi and Owakudani just a 30-minute drive away.
View Details- Address
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1320 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0408View Map
- Nearest Station
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Kami-Gora Station (Hakone Tozan Cable Car) 5 minutes on foot
Aura Tachibana
This onsen ryokan boasts the highest elevation in Hakone Yumoto, offering breathtaking views.
- Enjoy our 'Bepin Cuisine', creative dishes based on Japanese principles.
- There is a private open-air bath with a view on the top floor.
- Free pick-up service from Hakone Yumoto Station is available (phone reservation required).
Perched on a hilltop in Hakone Yumoto, Aura Tachibana offers rooms with open-air baths and tatami spaces exuding Japanese tradition. Enjoy a sky terrace with natural breezes and kaiseki cuisine featuring local ingredients. A convenient 15-minute walk from Odakyu Line Hakone Yumoto Station.
View Details- Address
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Yumoto 574, Hakone, Kanagawa, 250-0311View Map
- Nearest Station
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Hakone-Yumoto Station (Hakone Tozan Railway) 15 minutes on foot
Hotel de Yama Hakone Lake Side
Renewed with the concept of "Refined Hospitality with Inherited Nature," it is a genuine resort hotel.
- A vast garden to enjoy the beautiful scenery of the four seasons with Mount Fuji as the backdrop.
- A vast garden to enjoy the beautiful scenery of the four seasons with Mount Fuji as the backdrop.
- Free shuttle bus from Moto-Hakone Port Pirate Ship boarding area.
Hotel de Yama Hakone Lake Side is poised on the shores of Lake Ashi in Hakone. Rooms boast natural decor with views of the gardens and lake. Highlights include a beautiful Japanese garden and natural hot springs for a tranquil experience. The hotel is about a 40-minute bus ride from Hakone Yumoto Station, with free parking for 100 vehicles.
View Details- Address
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80 Motohakone, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0522View Map
- Nearest Station
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Sounzan Station (Hakone Tozan Cable Car)
Hakone Nanase
Our onsen lodging takes pride in its Japanese art and music.
- We offer hospitality with numerous English-speaking staff members.
- There is a free private semi-open-air bath where you can gaze at the starry sky.
- There is a free shuttle bus from Kowakidani Station to the hotel (phone reservation required).
Located in Miyanoshita, Hakone Nanase is an oasis of art and music. It boasts onsens with water from its own source and creative Japanese cuisine with organic vegetables. Just an 8-minute walk from Kowakidani Station, it offers a free shuttle for easy sightseeing.
View Details- Address
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469-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0404View Map
- Nearest Station
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Kowakidani Station (Hakone Tozan Railway) 7 minutes on foot
Gora Kadan
A hot spring inn that combines traditional Japanese materials with modern expression
- Authentic kaiseki cuisine decorated with carefully selected seasonal ingredients
- Guest rooms in the annex feature a giant rock garden open-air bath
- Conveniently located about a 3-minute walk from Hakone Tozan Railway Gora station
Gora Kadan, situated in Hakone's Gora area, blends traditional Japanese ambiance with modern architecture. This hot spring inn offers a gentle alkaline spring, free WiFi, and private parking. Just a 5-minute walk from Gora Station, guests can unwind in the skin-friendly waters renowned for their restorative properties.
View Details- Address
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Gora 1300, Hakone, Kanagawa, 250-0408View Map
- Nearest Station
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Chokoku-no-Mori Station (Hakone Tozan Railway) 6 minutes on foot
Hakone Tokinoshizuku
An exclusive Hakone hideaway ryokan, limited to 8 groups per day, with all suites providing a tranquil atmosphere.
- All rooms come with a cypress open-air bath.
- Enjoy kaiseki cuisine at our Japanese Auberge.
- Free pick-up from the Hakone Tozan Railway 'Miyanoshita' station (contact required).
Hakone Tokinoshizuku, nestled in Hakone town, provides all-suite accommodations with cypress wood open-air baths. Enjoy serene surroundings embraced by nature, 24-hour front desk service, and complimentary WiFi. Conveniently located 7.2km from Hakone Yumoto Station, with free private parking available.
View Details- Address
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416 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0404View Map
- Nearest Station
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Kowakidani Station (Hakone Tozan Railway) 14 minutes on foot
Hakone Kowakien Ten-yu
An inn with Shinano ware open-air hot spring baths in every room
- Special rooms with only six themes of time×culture, nature×seasons
- Enjoy the views of Hakone's mountains from the approximately 12-meter-long terrace
- Hakone Kowakien Yunessun, enjoyable for families with children, is within walking distance
Hakone Kowakien Ten-yu enhances your stay with private open-air baths in each room. Marvel at Hakone's panoramic views from the grand bath, "Ukigumo no Yu". Benefit from concierge support and popular anniversary plans. Conveniently located near the "Ten-yu" bus stop, with free shuttle service and parking available.
View Details- Address
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1297 Ninotaira, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0407View Map
- Nearest Station
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Kowakidani Station (Hakone Tozan Railway) 25 minutes on foot
Hakone Retreat Före
A resort hotel in the midst of nature's forest.
- Experience the gentle sway of the trees in our semi-open-air bath.
- Rooms that let you feel the sounds of nature are recommended for long stays or weekend refreshment.
- Approximately a 5-minute walk from Hakone Tozan Bus 'Hyoseki Hakone Glass Forest Venetian Glass Museum Front' Station.
Hakone Retreat Före, set in Sengokuhara hot springs area, features a modern space ideal for small gatherings. Rooms are bathed in natural light and come with private bathrooms. Unwind in the on-site open-air onsen and large communal baths. Only a 50-minute bus ride from Odawara Station and an 8-minute walk to the Hakone Glass Forest Museum.
View Details- Address
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Sengokuhara 1286-116, Hakone, Kanagawa, 250-0631View Map
- Nearest Station
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Sounzan Station (Hakone Tozan Cable Car)
Ryuguden
A historic onsen ryokan with views overlooking Lake Ashi.
- All rooms offer panoramic views of Mount Fuji and Lake Ashi.
- Infinity onsen feels like soaking in Lake Ashi.
- Free shuttle bus from Odawara Station (reservation required).
Nestled in Hakone's lush nature, Ryuguden offers rooms with scenic views of Mount Fuji and Lake Ashi. Guests can indulge in traditional kaiseki cuisine and hot springs. Conveniently reached within 40 minutes by a complimentary shuttle from JR Tokaido Line Odawara Station or a 30-minute taxi ride from Odakyu Hakone Yumoto Station.
View Details- Address
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Motohakone 139, Hakone, Kanagawa, 250-0522View Map
- Nearest Station
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Sounzan Station (Hakone Tozan Cable Car)
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