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Our Philosophy regarding Personal Information Protection

In utilizing personal information, which is essential in order to pursue our business activities, we the Gurunavi Group (the " Company Group") fully recognize the importance of and our social responsibility for appropriately protecting such personal information, and we will comply with the Act on the Protection of Personal Information and other relevant laws and ordinances. In addition, we establish the "Personal Information Protection Management System" as an internal company rule to ensure appropriate handling of personal information and maintenance of confidentiality, and cause every employee to comply with the System

Gurunavi, Inc.
Seiichiro Kubo, President, Representative Director
(Supplementary Provisions) Established: July 1, 2004
Last updated: July 1, 2013

Personal Information Protection Policy

  1. 1. Handling of Personal Information

    We will handle personal information in a legal and fair manner, taking into account the content and size of our business. We will indicate to you the purpose of utilization and will not use any personal information for any purpose other than the purpose indicated to you.

  2. 2. Compliance with Laws, Ordinances, and Standards

    We will comply with the laws, ordinances, policies, and other standards, customs and social rules in Japan and any other countries and regions.

  3. 3. Appropriate Measures for Personal Information Management

    We will take measures to securely manage personal information, and will always endeavor to improve those measures as well as to prevent illegal access to personal information, and divulgence, destruction, damage, loss, and falsification of personal information.

  4. 4. Organized Activities for Personal Information Protection

    1. (1) We will appoint a personal information manager and an internal inspection supervisor, establish the Personal Information Protection Management System, and grant the manager and supervisor the responsibility for and right of implementation and management of the System and cause them to carry out operations for personal information protection.
    2. (2) We will improve our internal rules and operation of those rules based on the results of our internal inspections.
    3. (3) We will, as necessary, request our business partner companies and individuals to cooperate with us to achieve the purpose of our rules.
    4. (4) We will always make the Policy available to the public by publishing it on our website, our company profile and brochures, and/or placing it at our reception desk.
  5. 5. Continuous Improvement

    1. (1) We will regularly reevaluate our "Personal Information Protection Management System" to establish, implement, maintain, and improve our measures for appropriate personal information protection.
    2. (2) We will endeavor to train and educate our employees in personal information protection so that they can recognize the importance of personal information protection and appropriately manage and handle personal information.
    3. (3) We may change the Policy to better protect personal information we have obtained or to make the Policy compliant with amendments of laws, ordinances, and other rules, as well as taking into account our customers' opinions. If we make any changes to the Policy, we will announce it by publishing the changes on our website and the like.
  6. 6. Complaints, Opinions, and Other Inquiries about Personal Information

    Please send your complaints, opinions, and inquiries regarding our handling of your personal information to the following address or via the dedicated contact form. We will appropriately and promptly respond to you within a reasonable period and to a reasonable extent.

    • ※Click here regarding our handling of personal information.
    • ※Click here regarding activity histories and attributes.
    • ※Please contact the following address for inquiries regarding the personal information we have obtained.

Personal Information Inquiry Desk:
Gurunavi, Inc.
1-2-2 Yurakucho, Chiyoda-ku, Tokyo, Japan 100-0006
Complaint and Consultation Desk Manager at Personal Information Inquiry Desk
Click here to make an inquiry.